Privacy Policy

Last updated: March 19, 2026

This Privacy Policy describes how bio-med-search.ai ("we," "us," or "our") collects, uses, and protects information when you access or use our website and services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

This section details the types of information we collect.

a. Information You Provide

We collect only minimal personal information that you provide, including:

• your name
• your email address
• communications you send to us (such as support emails)

This information is stored securely for account identification and communication purposes.

b. Usage and Technical Information

When you use the Service, we automatically collect limited technical information, such as:

• IP address
• browser type and device information
• timestamps and usage patterns
• interaction data related to searches and features

This information is used to operate, maintain, and improve the Service.

c. AI and Research Data

Search queries, prompts, and AI-generated responses may be processed and temporarily logged to:

• provide the Service
• improve performance and reliability
• monitor misuse or abuse

This data is not used to personally identify you beyond providing the Service.

2. How We Use Your Information

We use the information we collect to:

• provide and operate the Service
• manage user accounts
• process subscriptions and payments
• improve features and performance
• communicate important updates or support responses
• comply with legal obligations
• maintain a registry of recognized academic domains
• verify eligibility for academic discounts

We intentionally limit data collection to what is necessary to provide the Service.

3. Payments

Payments and subscriptions are processed by third-party payment providers, including Stripe. We do not collect or store your full payment card details. Payment information is handled directly by Stripe.

4. Third-Party Service Providers

We use trusted third-party service providers to operate and support the Service, including for application hosting, AI-based processing, payment processing, and access to publicly available research databases. These providers may process limited user data solely for the purpose of delivering the Service and are contractually obligated to protect such information and use it only as necessary to provide their services.

5. Cookies and Similar Technologies

We may use cookies or similar technologies to:

• maintain user sessions
• support authentication
• understand usage patterns
• improve the Service

You can control or disable cookies through your browser settings; however, some features may not function properly.

6. Data Sharing

We do not sell or rent your personal information. We may share information only:

• with service providers necessary to operate the Service
• to comply with legal obligations
• to protect the rights, safety, or security of users or the Service
• in connection with a business transfer (such as an acquisition)

All service providers are required to protect your information.

7. Data Retention

We keep personal information only as long as necessary to:

• maintain active user accounts
• provide the Service
• comply with legal obligations
• resolve disputes and enforce agreements

You may request deletion of your account and associated data, subject to legal or operational requirements.

8. Security

We take reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute data security.

9. Children's Privacy

The Service is not intended for individuals under the age of 13 (or the minimum legal age in your jurisdiction). bio-med-search.ai does not knowingly collect personal information from children.

10. International Users

If you access the Service from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your location.

11. Your Rights

Depending on your location, you may have rights to:

• access the personal information we hold about you
• correct inaccurate information
• request deletion of your data

To exercise these rights, please contact us at bio-med-search.ai.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or your data, contact us at:

Email: support@bio-med-search.ai